Role Overview:

The Barista is responsible for preparing and serving beverages, assisting customers, operating the POS system, maintaining cleanliness and hygiene standards, and supporting the daily operations of Cazasouq while ensuring a positive customer experience.

Responsibilities:

• Welcome customers and provide friendly, professional service.

• Prepare and serve coffee, tea, beverages, and other menu items according to company standards, ensuring consistency and proper presentation.

• Take customer orders accurately and process payments through the POS system.

• Maintain the cleanliness and organization of the coffee station, service area, equipment, and seating area.

• Follow food safety, hygiene, and cleanliness procedures at all times.

• Monitor stock levels for coffee beans, milk, syrups, cups, packaging materials, and other supplies, and report any shortages to the supervisor.

• Assist with opening, closing, and daily operational checklists.

• Report equipment issues or operational concerns to the superior

• Work as part of the team to ensure smooth store operations, especially during busy periods.

• Perform other job-related duties as assigned.

Requirements:

• High school diploma or equivalent.

• Good communication skills in English.

• Minimum 1 year of experience as a Barista or in a food and beverage/customer service role.

• Ability to work in a fast-paced environment and handle multiple orders efficiently.

• Good attention to detail and commitment to cleanliness, hygiene, and food safety standards.

• Professional, punctual, flexible, and presentable.

• Willingness to work shifts, weekends, and public holidays as required.