Hiring: Technical Operations & Support Specialist (SMS & WhatsApp Systems)

We are looking for a skilled and reliable Technical Operations Specialist to manage and troubleshoot all technical issues related to our SMS Gateway, WhatsApp API, chatbot systems, servers, integrations, and automation platforms.

Responsibilities:

Handle day-to-day technical issues and troubleshooting

Manage SMS gateway integrations and delivery issues

Support WhatsApp Business API and chatbot systems

Monitor APIs, servers, dashboards, and system uptime

Coordinate with developers and vendors to resolve technical problems

Handle CRM/API integrations and automation workflows

Maintain system security, performance, and reliability

Provide technical support to clients when needed

Requirements:

Strong technical knowledge in APIs, servers, SMS systems, WhatsApp API, chatbot platforms, and integrations

Experience with troubleshooting technical systems

Knowledge of cloud hosting, dashboards, automation, and web technologies

Problem-solving mindset and fast response to issues

Experience in technical support or system operations preferred

Bonus Skills:

Knowledge of n8n, APIs, automation tools, CRM integrations, Meta WhatsApp API, Twilio, SMS gateways, webhooks, Linux/server management

Compensation:

Salary based on experience

Long-term opportunity with a growing technology company

We are looking for someone dependable who can take ownership of all technical operations and problem-solving.

Send your resume to

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