Hussein Ragab Abdelmonem 01006299100 36 Mohamed Ali St, El Harm Giza Egypt. husseinragab@gamil.com CAREER OBJECTIVE Seeking a challenging position, Supervisor or Manager Level, in the fields of Management, Logistics, Business Development, Follow up and Control, Sales and Customer Service. WORK EXPERINCE: Jun. 2018 to Jan 2020 Amiral Group (Misr Technology Systems) ( MTS ) : Position Follow-up and Internal Control Supervisor Job Description: - Application of Customs regulations systematically - Ensure that every assigned task within the business is systematically recorded and followed through to completion, within the timeframe set. - Follow every task in a business, with particular emphasis on clients contacts - Making sure that nothing gets overlooked in any area - Does not involve actually doing the work but focuses on following up those who are - Oversee preparation of reports summarizing and highlighting issues as they raise - Does not delegate tasks - Not praise or condemn simply ask if a task is completed or not - Key performance Indicators - Daily communication with key managers - Maintain a reliable set of reports with a good degree of accuracy Jan. 2013 to Dec. 2017 Allied Company for Import & Export Position Business Development Manager Job Description: - Developing a business development strategy focused on financial gain - Arranging business development meetings with prospective clients - Develop a growth strategy focused both on financial gain and customer satisfaction - Conduct research to identify new markets and customer needs - Following up new business opportunities - Communicating new product developments to prospective clients - Promote the company’s products/services addressing or predicting clients’ objectives - Prepare sales contracts ensuring adherence to law-established rules and guidelines - Build long-term relationships with new and existing customers - Planning and preparing presentations. Jan. 2010 To Dec. 2012 Finmar Group (Yang Ming Shipping Line & Arkas Shipping Line) Position Sales Supervisor Job Description Same as Amiral Group (APL Shipping Line) & (Royal Logistics) Jan. 2005 To Dec. 2010 Amiral Group (APL Shipping Line & Royal Logistics) Position Sales Supervisor Job Description:  Achieving yearly targets to increase client’s numbers and work volume in Shipping and Clearance and Transportation by Sea and Air.  Approaching potential clients dealing in import and export business in Shipping and Clearance and Transportation.  Solving technical problems if any arise in Shipping and Clearance and Transportation  Handling customer Complaint very carefully.  Consult and advise clients on the most efficient logistics carriers and channels.  Preparing quotations coordinate to the client inquiry.  Arrange the required booking and rates with our agencies/shipping lines by mail and meetings.  Confirm the status of the original documents with agent/carrier in order to release the Cargo smoothly. Without any delay.  Weekly reporting to Commercial Manager on sales plan and performance.  Forecasting the target and clients for the New Year.  Handling all correspondences between our agents all over the world.  Responsible for handling more than 100 clients and all their relevant issues and requests. Jan 2000 – Dec 2004 : Tarek Nour Communications Group APIC Co, (Arab Promoters for International Conferences & Exhibitions) Position : Member in the Operation Department  Assisted with all aspects of customers’ services in Organizing Conferences & Exhibitions.  Submitting final reports as a Marketing Analysis.  Assist in sales and marketing to proceed all Conferences and Exhibitions. Jan 1997 – Dec 1999 TNT Express (Air Freight) Position : Member in the Operation Department  Documenting/Recording Information -- Entering, transcribing, recording, storing and/or maintaining information in written or electronic form and Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing and/or verifying information or data. EDUCATION Faculty of Commerce – Cairo University, 2002 TRAINING COURSES  Export Specialist – Ministry of Industry and Foreign Trade.  Communications skills  Preparing and delivering Group presentation skills  Negotiation skills  Time management  Sales skills  Customer service skills  Marketing skills SKILLS - Computer Skills: Computer literate, professional in using windows and MS-Office (Word, Excel, Power point)- Internet - Languages: Arabic Mother tongue English – Good both Spoken and Written - Communication Skills: Know how to manage the critical situation during work High Negotiation skills and Interpersonal skills PERSONAL DATA Date of Birth : 29/8/1977 Nationality : Egypt Gender : Male Military Status : Finished Marital Status : Married.