-WOW EVENTS, Abu Dhabi
Customer service in Go Yas duties included:
Entering new customer data
Give a brief explanation about the place and events
Checking the safety of the environment and the customers’ safety
2014-2015 August 2017-2019
- Summer internship, Al Ramz Capital, Abu Dhabi summer 2018
Duties include:
In customer care department:
o Finding the errors before opening a new account. o Answering the client’s phone calls.
o Filling the clients updated details to their account.
In finance and operations:
o Calculating different ratios (liquidity, profitability investors).
o Calculating the gross profit and margin profit for three companies and compare
between them.
In compliance:
o Checking the daily orders records to see if there is any missing or wrong information.
o Matching clients’ orders after listening to the records.
- Abu Dhabi University, Abu Dhabi spring 2017-2018
Course assistant for UC course duties include:
Improve student retention.
Impact the student grades positively.
Raise competence level of students.
Facilitate peer-to-peer mentorship.
Form faculty – student relations.
Increase academic excellence and interest of students.