Mobil: 00965-98975985 E-Mail: gahydaa121993@gmail.com Ghaydaa Naser Ali Haidar Kinj Education: • 2009 – 2010, High School. • 2010 – 2011, Diploma in Office Management and Microsoft Applications training (MOS) from New horizons. • 2010 – 2011, CBP International Business Certified Professional –Sales and Customer Service. • 2012 – 2013, Diploma in Computer (Aided Design) from Highs Studies Institute. • 2018 – until present, Arab Open University Bachelor of Business Administration. Experience: • Working as Reservation & Sales Staff; Tickets bookings and Secretary at B&S travel Agency Co. from Aug 2011 till Apr 2012. • Secretary; Edutech General Trading and Contracting Co. from May 2012 one month Replacement. • Secretary; Modern printing press Co. from Sep 2012 one month Replacement. • Secretary; World Group Co. for General Trading and Contracting from Jan 2013 one month Replacement. • Secretary; Construction Engineering Group from Jun 2013 one month Replacement. • Secretary; Maskan Altorath General Trading & Contracting from Jun 2016 till Jun 2019. • Working as Customer service supervisor manager at Gamestore company Playstation agent in Kuwait) from Sep 2020 till Mar 2021. Personal skills: • Communication & management: Eager to know all about any system dealing with, excellent abilities in understanding others and their situation. • Teamwork: Responsible for leading, organizing and administrating any team, including distributing the tasks among the team members and cooperation between the different phases, which demand: Creativity, Quick learning, and Self-improvement. • Computer Fields: ▪ Microsoft windows and office products. ▪ Good in using Internet and computer applications. • Problem solving: ▪ Good in solving and handling any issues to make sure that the customers are totally satisfied. Professional courses: 1) AutoCAD: AutoCAD 2D First and Second Level and AutoCAD 3D until the third Level. 2) Softened: Softened 3D Engineering drawing (Architect). 3) Photoshop: Using Adobe Photoshop 4) Reservation Ticket: Bookings Tickets using (Galileo System) from 20Nov2011 till 24Nov2011 Language : Arabic: Native Language. English: Good (writing, listening, speaking) Personal data: Date of birth: 12/ Jan / 1993 - Kuwait Nationality: Syrian Marital status: Single Gender: female