We are looking for a professional, friendly, and organized Receptionist to join our Pilates studio in Kuwait.

As the first point of contact for our clients, you will play a key role in delivering an exceptional customer experience while ensuring the smooth day-to-day operation of the studio.

Responsibilities:

* Welcome and assist clients with a warm and professional attitude.
* Manage bookings, cancellations, and class schedules.
* Answer phone calls, WhatsApp messages, and social media inquiries promptly.
* Process payments and maintain accurate client records.
* Coordinate with instructors regarding schedules and appointments.
* Ensure the reception area and studio remain clean, organized, and presentable.
* Support daily studio operations and administrative tasks as needed.

Requirements:

* Excellent communication and customer service skills.
* Strong organizational and multitasking abilities.
* Professional appearance and positive attitude.
* Comfortable using booking systems, Microsoft Office, and WhatsApp Business.
* Fluent in English (Arabic is an advantage).
* Previous experience in reception, hospitality, or customer service is preferred.

We are looking for someone who is reliable, detail-oriented, and passionate about providing a premium client experience in a wellness environment.