Urgent Hiring – Native Arabic Call Center Professionals

A leading organization in Saudi Arabia is looking to hire experienced and motivated professionals for its Call Center Operations Team.

Open Positions:

Call Center Agents (Inbound Customer Service)

Team Leaders

Supervisors

Requirements:

Call Center Agents

Native Arabic Speaker (Mandatory)

Good communication and interpersonal skills

English proficiency (minimum B1 level)

Experience in customer service or call center operations is preferred

Ability to handle customer inquiries professionally

Proficient in using computer systems and CRM platforms

Team Leaders

Native Arabic Speaker (Mandatory)

Minimum 2-3 years of experience in managing call center teams

Strong leadership and coaching skills

Ability to monitor KPIs and team performance

Experience in reporting and workforce management

Good command of English

Supervisors

Native Arabic Speaker (Mandatory)

Proven experience supervising call center operations

Strong knowledge of customer service standards and quality management

Ability to manage teams, schedules, and operational targets

Excellent communication and problem-solving skills

Good command of English

Working Schedule

Sunday to Thursday

Office Hours: 9:00 AM – 5:00 PM

Benefits

Competitive Salary Package

Professional Work Environment

Career Growth Opportunities

Training and Development Programs

Qualified candidates are invited to submit their CVs for consideration.

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