– Responsible for Monitoring & Maintenance of Back Office End-Users Environment.
– To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PCs, laptops, OS, software and related peripherals.
– Assist Back Office Systems Lead in performing Day-to-Day tasks w.r.t the Back Office Domain.
– Provide a back-up support to Systems Administrator on server management as needed.
Must bring enrichment and enhancement to his/her job role or position and his/her subordinates.
– To provide 1st level support to end-users in troubleshooting and resolving problems (Hardware, software and application) of desktop PC and related peripherals (Printer, scanner, PDA etc).
– Troubleshoots the problems, incidents, and errors to identify the exact nature and to pinpoint the correct area.

Requirements

• Minimum of 0-1 years of experience in managing Large Back Office End-Users Environment
• Diploma in Computer Science or equivalent from any reputed
• Relevant Certifications (i.e. Microsoft Technologies, A+, hardware related) would be a Plus
• Strong technical knowledge of Desktop Administration and highly proficient in using standard computer hardware, softwares and peripheral systems.
• Be soft spoken and should have excellent communication skills
• Strong analytically and problem solving skills

Please attach an updated and complete CV when applying.