Job Description / Responsibilities – IT Technician

1–2 Years of relevant experience in IT technical support.

Excellent communication and troubleshooting skills.

* Familiarity with LED control systems.

* Knowledge of networking, IP configuration, and remote troubleshooting.

* Ability to diagnose and resolve hardware, software, and display-related issues.

* Experience with content management systems (CMS) and media players is an advantage.

* Ability to read wiring diagrams and perform structured cabling.

* Experience with Windows, Microsoft 365, and basic server administration.

* Knowledge of LAN/WAN, Wi-Fi, printers, and CCTV systems.

* Experience in LED panel installation, configuration, and maintenance are preferable.

* Experience in technical support, helpdesk, and field service activities.

* KSA Driving License is preferable.

* Energetic, responsible, and customer-focused.

* Willingness to travel for onsite installation and support.

* Technical documentation and reporting skills.

Desired Profile of the Candidate

* Installation, configuration, and maintenance of IT systems.

* Troubleshooting hardware, software, and network issues.

* User support and training.

* Installation and commissioning of LED displays and digital signage systems.

* Configuration of controllers, receiver cards, and media players.

* Troubleshooting display, networking, and content delivery issues.

* Preventive maintenance and health checks of LED screens.

* Asset management and inventory tracking.

* Coordination with clients during installation and support activities.

* Preparation of installation reports and technical documentation.

* Full-time role with performance-based growth.