Position Title:

Software Developer & IT Support Specialist

Job Summary:

We are looking for a skilled Software Developer & IT Support Specialist to develop, maintain, and support company software systems and IT infrastructure. The candidate will be responsible for software development, troubleshooting technical issues, maintaining hardware/network systems, and supporting daily IT operations.

Key Responsibilities:

Software Development

• Design, develop, test, and maintain software applications.

• Develop web-based and desktop applications as per company requirements.

• Troubleshoot, debug, and upgrade existing systems.

• Prepare technical documentation and user manuals.

• Coordinate with departments to understand system requirements.

IT Support & Infrastructure

• Install and configure computer hardware, software, printers, and network systems.

• Maintain company servers, internet connections, CCTV, and backup systems.

• Monitor system performance and ensure data security.

• Provide technical support to employees for hardware and software issues.

• Manage email systems, user accounts, and access permissions.

• Perform regular system updates and data backups.

Additional Duties

• Ensure cybersecurity and antivirus protection.

• Coordinate with external IT vendors when required.

• Maintain IT inventory and asset records.

• Support ERP systems and production software if applicable.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field.

• Experience in software development and IT support.

• Knowledge of programming languages such as Python, Java, C#, PHP, or JavaScript.

• Familiarity with databases, networking, and system administration.

• Strong problem-solving and communication skills.

Preferred Skills:

• Web development and mobile application development.

• ERP system support experience.

• Knowledge of cloud systems and cybersecurity.

• Experience with SQL databases and API integration.

Working Conditions:

• Full-time position.

• Ability to handle urgent IT troubleshooting and system maintenance.

• Team-oriented and able to work under pressure.