Key Responsibilities:

Prepare and serve a variety of beverages (espresso, cappuccino, latte, tea, etc.)

Operate coffee machines and other equipment safely and efficiently

Take customer orders and handle payments (cash/card systems)

Provide friendly, attentive customer service

Maintain cleanliness of workstations, equipment, and seating areas

Restock supplies such as coffee beans, milk, syrups, and cups

Follow health, safety, and hygiene standards

Customize drinks based on customer preferences

Promote menu items and upsell when appropriate

Required Skills & Qualifications:

Basic knowledge of coffee preparation (training often provided)

Strong communication and customer service skills

Ability to work in a fast-paced environment

Attention to detail and cleanliness

Teamwork and reliability

Basic math skills for handling transactions

Preferred Qualifications:

Previous experience in food service or hospitality

Familiarity with espresso machines and brewing techniques

Knowledge of different coffee beans and roasting styles

Physical Requirements:

Standing for long periods

Lifting light to moderate items (milk cartons, supplies)

Working early mornings, weekends, or holidays

Typical Work Hours:

Flexible shifts (part-time or full-time)

Early morning openings or evening shifts depending on the café