Job Position: IT Support Technician

Key Responsibilities:

Resolve IT support requests from users, answer employee questions about computer systems, and log service tickets.

Diagnose and troubleshoot software, hardware, and network issues, including both remote and on-site support.

Install, configure, and maintain Servers and Active Directory.

Install, configure, and maintain operating systems, applications, desktops, laptops, printers, and related equipment.

Set up new users (onboarding), manage user accounts, and configure permissions in systems like Active Directory, Azure, and cloud platforms. (Knowledge in Active Directory is Important)

Monitor and update IT systems, perform security checks, apply software updates, and ensure cybersecurity compliance.

Provide employee training on IT systems, develop technical documentation and guides, and maintain IT asset records.

Manage backups, recovery processes, and assist in disaster recovery efforts.

Required Skills and Qualifications:

Strong troubleshooting and analytical skills.

Familiarity with common operating systems (Windows, Mac OS X, Linux), office applications, and remote support tools.

Customer service orientation, communication skills, and the ability to explain technical issues to non-technical users.

Awareness of IT security practices and compliance.

Bachelor’s degree in Information and Technology or relevant technical certifications (such as CompTIA A+, ITIL Foundation, Microsoft Certified Professional) are preferred.

Experience: Minimum 2 Years of Experience in KSA. (Other Experience Will not be considered)

Other Degree’s: Will not be considered.

Experience in AD & DC (Advantage)

Ability to work independently and as part of an IT support team.

Interested Person can Share there Updated CV to Email:

راجع بيانات البريد الالكتروني على وظفنا دوت كوم

Salary Package: 5000 SAR (Full Package).