A salesgirl’s responsibilities include greeting customers, assisting them with product selection, and processing sales transactions. She is also responsible for maintaining the store’s appearance by restocking shelves, creating displays, and ensuring cleanliness, while also handling customer inquiries and complaints.

Customer service and sales

Greet customers as they enter the store and make them feel welcome.

Assist customers in finding products and answering their questions about features, pricing, and policies.

Recommend products, explain sales and promotions, and upsell where appropriate.

Process sales transactions accurately, including cash, card, and digital payments.

Handle customer returns and complaints in a professional and timely manner.

Store maintenance and operations

Maintain a clean, organized, and visually appealing sales floor.

Restock shelves and ensure products are correctly displayed.

Assist with inventory management, such as receiving shipments and conducting stock counts.

Support loss prevention efforts by monitoring the sales floor.

Teamwork and goals

Collaborate with team members to meet store sales goals and provide excellent customer service.

Communicate customer feedback to management.

Stay up-to-date on product knowledge and company promotions.