A restaurant team member’s job description includes performing a range of duties from food preparation and cooking to customer service and cleaning. Key responsibilities involve taking orders, serving customers, processing payments, preparing menu items according to recipes, and maintaining a clean and sanitary work environment. Team members must also be reliable, able to work under pressure, and effectively communicate with both customers and coworkers.

Key responsibilities

Customer service: Greeting guests, taking orders accurately, serving food, and handling customer inquiries or complaints in a friendly manner.

Food preparation: Preparing ingredients, cooking meals according to recipes, and assembling dishes.

Point-of-sale: Operating the cash register and processing payments.

Cleaning and sanitation: Cleaning and sanitizing workstations, equipment, dishes, and dining areas before, during, and after shifts.

Stocking and maintenance: Restocking supplies and sometimes assisting with deliveries.

Required skills and abilities

Teamwork: Collaborating with other team members and following directions from supervisors.

Communication: Effectively communicating with customers and coworkers.

Punctuality and reliability: Arriving on time and fulfilling the duration of the shift.

Multitasking: Handling multiple tasks simultaneously in a fast-paced environment.

Adaptability: Working well under pressure.

Basic math skills: For handling transactions.

Physical stamina: Being on your feet for long periods and potentially lifting moderate loads.