We are looking for Senior IT Specialist (Indian national only). Who has managerial experience and managed IT employees.

The candidate should have experience in end-to-end coordination related to IT issues.

The candidate must have strong knowledge in Networks, Switches layers, VPN, PC Configuration with Access (Active Directory), Servers Configuration, NAS Configuration.

Key Responsibilities:

 Technical Support: Provide first-line support for hardware, software, and network issues,

resolving problems promptly to minimize downtime.

 System Maintenance: Monitor and maintain IT infrastructure, including servers local or

Cloud-Based, workstations, and network devices, ensuring optimal performance.

 Knowledge for the main IT systems, operational and troubleshooting scopes: such as IP

telephony, WAP (Wireless access points), exchanged, email domains, active directory,

storages and backups, CCTV, etc.

 Have the acceptable knowledge for the network passive part: such as UTP cables, fibre

cables, connectors, testing, supervise terminations, patch panels, etc.

 Network management capabilities and skills: shall have the knowledge to manage network

active component, such as servers, switches, VPN, IPsec, Network Layers, Network Rote,

routers / gateways, etc.

 Troubleshooting: Diagnose and resolve technical issues reported by staff, escalating

complex problems when necessary.

 Software Management: Install, configure, and update software applications and systems as

per company requirements.

 Network Administration: Oversee the setup and maintenance of LAN/WAN/VPN, ensuring

secure and reliable connectivity.

 Data Backup and Recovery: Implement and manage backup solutions to safeguard company

data.

 Asset Management: Maintain inventory of IT assets and ensure proper documentation of

changes or updates.

 Training and Support: Assist employees with IT-related inquiries and provide training on

new systems and tools.

 Cybersecurity: Ensure compliance with security protocols and implement measures to

protect the company’s digital assets from threats.

 IT Projects: Collaborate on IT infrastructure projects, contributing to upgrades and system

improvements.

Minimum Requirements:

 Education: Bachelor’s degree in information technology, Computer Science, or a related

field.

 Experience: Proven experience in IT support or system administration.

 Technical Skills: Proficiency in Windows/Linux systems, networking concepts, and

troubleshooting tools.

 Certifications: Relevant IT certifications such as CompTIA, CCNA, or Microsoft certifications

are a plus.

 Language: Strong verbal and written communication skills in English; Arabic is an advantage.

 Attributes: Analytical thinker, problem solver, and proactive team player.

Send your CV at

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